The U.K. now tops the UN’s survey of e-government trends, validating results of the U.K.’s Government Digital Services strategy, which focuses on citizen-centric change and led to the overhaul of many legacy systems and processes.
July 4, 2013, the day we celebrate our independence from Britain, was the first time Jen Phalka called Mike Bracken for support. This is an excerpt from her story thanking Mike Bracken for all he did to transform Governments in the 21st century. “We laughed about the irony of calling on July 4th! It wasn’t the…
Helping government teams create and run great digital services that meet the Digital Service Standard. This manual explains what teams can do to build great digital services that will meet the standard. Topics include: Agile Delivery Measuring Success Design & User Research Service Assessments Helping people to use your service
The Government Digital Service is the new name for the organisation created by the merging of Directgov and the Cabinet Office Digital Delivery and Digital Engagement teams, following the recommendations of the Martha Lane Fox review “Directgov 2010 and Beyond”. The organisation will be led by Chris Chant and will be based in the Cabinet…